Frequently Asked Questions

What is a whole-home water filtration system?

A whole-home water filtration system treats all the water entering your home—removing contaminants like chlorine, heavy metals, and hard minerals before they ever reach your tap, shower, or appliances.

What’s the difference between a water softener and a water filter?

A water softener removes hard minerals like calcium and magnesium, which cause buildup and dry skin. A water filter removes harmful chemicals, metals, and contaminants. Our Puronics systems do both.

Is California water really that bad?

Yes—many areas in Southern California, including Murrieta and Temecula, have extremely hard water and high chlorine levels. This can lead to dry skin, brittle hair, appliance damage, and mineral buildup.

Will a water filtration system improve my skin and hair?

Definitely. By removing chlorine and hard minerals, soft water helps reduce dryness, irritation, and frizz—leaving your skin softer and your hair smoother over time.

How does hard water affect my home?

Hard water can clog pipes, reduce appliance lifespan, leave spots on dishes, and cause soap scum in your bathroom and kitchen. Soft water helps protect your home and saves money long-term.

Are your systems safe for drinking water?

Yes! Our filtration systems are designed to provide clean, great-tasting water that’s safe for drinking, cooking, and every other part of your home life.

Do I need maintenance or salt refills?

Most systems require minimal maintenance and periodic salt refills (for softeners). We offer support and guidance for keeping your system running smoothly.

How much does a water filtration system cost?

Costs vary based on your home size and water needs. We offer free consultations and custom quotes to find the right solution for your budget.

Do you install in Temecula, Menifee, and the surrounding areas?

Yes! We serve homeowners across Murrieta, Temecula, Menifee, Lake Elsinore, and the Inland Empire. Contact us to see if we service your area.

How do I know which system is right for me?

We offer in-home consultations to test your water and recommend the best filtration or softening system based on your needs.

Didn’t find what you were looking for?

Reach out — we’re happy to help.

Understanding Water Quality Issues

Hard Water Challenges

Many areas in Southern California face common water quality issues that can impact both the taste and functionality of your water. Here are some of the most prevalent concerns:

  • Hard Water: High mineral content in water, often caused by calcium and magnesium, can lead to scale buildup, dry skin and hair, and reduced appliance efficiency.

  • Chlorine Taste: Chlorine is added to municipal water supplies as a disinfectant, but it can leave an unpleasant taste and odor.

  • Contaminants: There may be trace amounts of contaminants like lead, arsenic, or bacteria that can be harmful if not properly filtered.

Is Your Water Affected?

To determine if your home is impacted by these water quality issues, consider these signs:

  • Scale buildup: White or mineral deposits on faucets, showerheads, and appliances.

  • Dry skin and hair: Hard water can strip natural oils, leading to dryness and irritation.

  • Unpleasant taste or odor: Chlorine can make water taste and smell unpleasant.

  • Appliance problems: Hard water can shorten the lifespan of appliances like water heaters and dishwashers.

Search for possible contamination in your drinking water using EWG’s Tap Water Database

Don’t wait to schedule a free water test!

Our in-home water test is quick and hassle-free.

  • A water expert will arrive at your home at a time of your convenience to give your water a FREE test for hardness and other contaminants.

  • You can schedule your water test at any time. Book an appointment through Calendly, or fill out our contact form. A water expert will arrive at your home and provide a complete analysis of your water, fixtures, plumbing and water-using appliances. The process takes around 30 minutes.

    This is a FREE public service! However, additional tests may be sent to our laboratory for further examination.

  • There’s a good chance you already have some sort of home water filtration system. But what you can’t see can hurt you. It’s easy to pick up aesthetic issues such as chlorine, hazy water or rotten egg smell. But contaminants such as PFAS, lead, arsenic, bacteria and viruses can pass through store-bought filters and go undetected.